Greetings, dear reader! Welcome back! It’s been a while, huh? I haven’t blogged in quite some time, but that’s not to say that there has been nothing going on. Quite the contrary; things have been completely mad and frantic as of late. In the past 12 weeks:
I quit my job and started a new gig.
I was threatened with a lawsuit by my former employer over an interview I gave to the local newspaper.
I launched a handful of new sites.
I completed the first draft of a kickass business plan.
I put together a small, informal network of local talent in new media.
I attended a couple sweet industry networking events.
I discovered the inherent power of the Facebook.
I was recently approached for an interview on search engine optimization and online reputation management by Red Canary Magazine, and considering I haven’t posted in a while I have decided to post my answers here. Jessica, I hope you don’t mind
1) How do search engines, such as Google work? (In your blog, you mentioned that most searches use a citation-based model. What does this mean exactly?)
The major search engines use (among other indicators of quality) a citation based model to help determine the relevance of a particular document to a specific query. On the web, these citations are known as links. The number, quality, authority and trustworthiness of your inbound link profile speaks volumes about the integrity and intent of your website. I am a big believer in truly organic link development. Think organic…think natural! Natural link growth patterns are critical for establishing the trust you need to rank. The competitiveness of your space will (to some degree) determine the link popularity you will need to outrank your competitors. If your site is about designer handbags, you want to score links from other topically related sites. Word to the wise…avoid reciprocal linking on a large scale and learn how to linkbait! One-way inbound links from trusted, authoritative sources are the gold standard of links. And regardless of the FUD that Matt Cutts perpetuates, don’t be afraid to buy links!
2) If I were to type my name, “Jessica Lam,” into a Google search, how can I improve and increase my search engine visibility, such that my profile would appear several times or at the top of the page?
To some degree, this depends on how common your name is. With only 10 spaces available on the first page of the search engine result pages (serps), it is only natural that the competition for common names is going to be high. I could rehash some posts from other industry friends, but I like to give credit where credit is due. Michael Gray, aka Graywolf, produced a brilliant series of articles last year about online reputation management. These are his tips for controlling the top 10. Todd Malicoat, aka Stuntdubl, just posted the other day about this very topic. Check out his Reputation Management Emancipation Proclamation for the straight goods!
3) What is the importance of increasing your search engine visibility?
LOL! This is a trick question, right? This really depends on your personal goals or those of your business. If you want the recognition you deserve for your brand name/company name/given name, then you have to engage with the market. Ever increasingly, consumers use search engines to research their purchases. If you want to flog your products or services on a scale of any significance, you need to optimize your website for search traffic. Owning the top position(s) for a competitive keyword can result in a massive financial windfall. If you operate an online business, this is mission critical for your future success. If you are into affiliate marketing, take some time to read and absorb this recent post from Sugarrae on surviving the affiliate revolution. Then read it again!
4) How do I minimize negative information written about me? This is especially important for professionals, when being screened by recruiters and employers.
Well, you can begin by trying to ensure that you or your company does not do anything to garner negative coverage online. Aside from that, see question #2. Furthermore, you can always hire somebody to perform some negative SEO for you. For some background, here’s a link to recent article on Forbes.
5) In a recent blog, you wrote that you can increase or gain exposure through “organic link development” and “social media optimization.” Can you elaborate on what these terms mean?
I would recommend spending some time on the Link Development Forum at WebmasterWorld.com to gain some understanding. Social media optimization, or social media marketing is another monster entirely. It is all about leveraging the strength of communities to further your internet marketing goals. Part of the challenge that old media companies face in modern times is that they no longer control the discourse of ideas. In the past, due to the concentration of the power of media in the hands of the few, interruption marketing was the defacto tactic. New media changed all of that. We are the media now. We control the debate. We pwn the community of ideas. On a more practical level, there are a number of sites out there that allow individuals to capitalize on the strength of communities and user generated content. My advice would be to spend some time exploring Digg, de.licio.us, Facebook, Reddit and other such sites. Engage with people. Share your ideas and insights. Build up the authority of your user profile with meaningful contributions to the community. Contribute your knowledge and experience to the collective marketplace, and it will pay off in spades for your marketing efforts. Remember…people like you and I are the cornerstones of the new media marketplace.
6) Are the search results listed at the top necessarily the most relevant ones? If not, why do most people assume so?
No…the top search results are not necessarily the most relevant. I wrote about this just a short while ago. I was doing some link dev research and I discovered that the site ranking #1 in Google for the term “global warming” was a front for an energy industry lobby group. What a joke! Google currently places far too much trust in the authority of a domain, and it is damaging their result set in a big way. Look at Wikipedia, as an example. It ranks across the board for almost any search query right now, based solely on the perceived authority of the domain. Wikipedia is hardly an authoritative source of information. It is founded upon user generated content, and users have inherent beliefs, biases and motives. I think relevance very much depends on the competitiveness of the industry. Marketers that are targeting big money terms are going to use tactics that are more aggressive than those in less-than-competitive industries, and their efforts inherently skew the relevance of the search results. I think that the intent and perspective of the user also plays a big role in trying to establish search relevance. What is meaningful for one user, is not necessarily meaningful to the next. My advice would be to drill down into the search results until you discover a source you can trust, and not to rely on Google’s algorithm to do your homework for you. You are the best judge of relevance.
7) How do you compete for search engine visibility against someone with the same name, if they’ve had a longer online presence than you have (i.e. they started their profile or their website before you)?
In the short term, I would suggest doing some pay-per-click advertising. Anyone with a website, a credit card, and a little bit of creativity can advertise on the search major engines. Google has Adwords, Yahoo has Sponsored Search, and MSN has Adcenter. Go set up an account at each, and create some ads for the terms you want visibility for. Aside from that, good old fashioned SEO will do the trick. SEO takes time to produce lasting results, whereas the effect of PPC is immediate. Use PPC to gain exposure in the short term, while you build links and write the unique content necessary to rank in the long term.